Payment & Billing Terms

At Avelond, we are committed to providing a secure and transparent checkout experience. Please review the payment and billing information below.

Accepted Payment Methods

We currently accept the following payment methods:

Visa
Mastercard
American Express
Discover
Diners Club
PayPal
Google Pay
Shop Pay

All transactions are processed in United States Dollars (USD).

Billing Process

Payment Authorization

Your payment is authorized and charged at the time of purchase.

Order Confirmation

After checkout, you will receive an order confirmation email containing your order details.

Invoice Requests

If you require a formal invoice or receipt, please contact our support team at support@avelond.com.

Payment Security

SSL Encryption

Our website uses Secure Socket Layer (SSL) encryption technology to protect information transmitted between your browser and our store.

PCI-Compliant Processing

All payments are processed through secure PCI-compliant third-party payment providers available at checkout.

Card Data Protection

Avelond does not store full credit card information on its own servers.

Taxes & Charges

Sales Tax

Applicable taxes, if required, are automatically calculated and displayed during checkout.

No Hidden Charges

The amount shown at checkout is the amount charged by Avelond for your order.

Import Duties

Orders shipped within the United States do not require customers to pay additional import duties upon delivery.

Fraud Prevention

To protect our customers, some orders may be reviewed for:

Payment verification
Address verification
Fraud prevention screening
Unusual purchasing activity

If additional verification is required, our team may contact you before processing the order.

Order Cancellations & Refunds

Before Shipment

Orders may be canceled for a full refund before entering the shipping phase.

After Shipment

Once an order has been shipped, it cannot be canceled directly. Please refer to our Return & Refund Policy for return eligibility.

Refund Method

Approved refunds are issued to the original payment method used for the purchase.

Need Help?

For billing, payment, or security-related questions, please contact us.

Email: support@avelond.com

Phone: +86 19083356877

Customer Service Hours

Monday–Friday

9:00 AM – 6:00 PM (GMT+8)

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